All settings will be reset by a pushbutton reset, so you will need to re-configure the camera's IP address, network settings, time, OSD, etc. We would recommend that you also check for and update to the latest available firmware for your camera model: DOWNLOAD PORTAL See also: How to reset a Hikvision camera to factory default settings via your
Yes, that will invalidate the timestamp that is part of the response. Maybe retry sending the reset export file, whilst leaving the NVR powered on and connected until you get the response. Then, after the imported file works OK, go through the various password reset self-service methods such as the Security Questions Q&A or export UID file to
. 438 189 162 401 352 359 210 422